Privacy Policy

Privacy Policy for Denis Hotel

Effective Date: [12/05/2024]
Last Updated: [13/05/2024]

Denis Hotel (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, including through our website, email communications, or during your stay at our hotel.

If you have any questions or concerns about this Privacy Policy, please contact us at info@denishotelcy.com.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, nationality, passport or ID details, and payment information.
  • Booking Details: Information related to your reservation, including dates of stay, room preferences, and special requests.
  • Communication Data: Emails, inquiries, and any feedback you provide.
  • Technical Data: IP addresses, browser type, operating system, and other data collected through cookies and similar technologies when you visit our website.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and manage bookings and payments.
  • To personalize your experience during your stay.
  • To communicate with you regarding your reservations or inquiries.
  • To improve our services and customer experience.
  • To comply with legal and regulatory requirements.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors that assist with payment processing, IT support, or marketing.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Affiliates and Partners: With your consent or as necessary to deliver services related to your stay.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies may collect information about:

  • Your preferences and browsing behavior.
  • Analytics to improve our website functionality.

You can control cookie settings through your browser.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Object to the processing of your data for certain purposes.
  • Withdraw your consent for marketing communications.

To exercise your rights, please contact us at info@denishotelcy.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Children’s Privacy

Our services are not directed at children under 18, and we do not knowingly collect personal information from them without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Denis Hotel
Email: info@denishotelcy.com

By using our services, you agree to the terms outlined in this Privacy Policy.